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Shipping Policy

Domestic Shipping Policy

  1. Free Shipping:

    • Free domestic shipping is available for all prepaid orders with an invoice value of ₹1,000 and above.

    • A standard shipping charge of ₹60 will be applicable for orders valued below ₹1,000.

  2. Order Processing & Despatch:

    • The standard processing time for domestic orders is 3–5 working days from the date of order placement. However, we will make every effort to dispatch your order at the earliest possible.

  3. Express Despatch & Delivery:

    • If you require express dispatch or urgent delivery, please contact us on WhatsApp at 9442747148 with your Order Number.

    • Express shipping availability will be checked based on your delivery location.

    • Additional express shipping charges will apply, wherever applicable.

    • Requests for express despatch must be received by 11:00 AM for same-day processing. Requests received after the cut-off time may not be accommodated. However, every effort will be made to fulfil your urgent needs.

  4. Order Delivery Timeline:

    • Tracking Information - Once your order is despatched, the tracking details will be shared via your registered WhatsApp number or email.

    • Estimated Delivery Time (After Despatch)

    • Within Tamil Nadu: 2–4 working days

    • South India: 4–6 working days

    • Rest of India: 5–7 working days

International Shipping Policy

We are delighted to ship our products worldwide. Whether you are ordering from India or overseas, we are committed to ensuring that your order is carefully processed, securely packed, and despatched in a timely manner.

  1. Processing Time: International orders are despatched within 5 working days.

  2. Estimated Delivery Time: Delivery timelines vary depending on the destination country and courier service.

Please Note:

Delivery timelines may vary due to customs clearance and local courier regulations. Customs duties, taxes, import duties, or any other applicable charges must be borne by the customer. We are not responsible for delays caused by customs authorities or local courier services. International shipping charges are calculated at checkout or will be shared separately via WhatsApp, wherever applicable.

Bulk Order Processing Policy

We are happy to cater to your bulk and high-volume order requirements for events, gifting, businesses, institutions, and resellers. To ensure timely delivery while maintaining our quality standards, bulk orders are processed according to the following guidelines.

Processing Time

  1. Bulk orders require 5–10 working days, depending on the order quantity and product availability.

  2. Custom packaging or special handling requirements should be communicated in advance.

  3. Bulk orders cannot be cancelled once confirmed.

For bulk enquiries, please contact us on WhatsApp at 9442747148 with the product details and required quantity.

Unboxing Policy
(Mandatory for Claims)

A complete and continuous unboxing video is mandatory for any claim relating to transit damage, missing items, or replacement.

The video must:

  • Clearly show the sealed parcel before opening.

  • Record the complete unboxing process without interruption.

  • Clearly display all products received.

Claims will not be accepted in the following cases:

  • Partial, edited, or post-opening videos.

  • Repacked parcels or repacking videos.

Any claim submitted without a valid unboxing video will not be eligible for a replacement or refund.

Delivery During Peak Seasons

During festive seasons, holidays, or other peak shopping periods, order processing and delivery timelines may be slightly extended. We appreciate your patience and understanding.

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Cancellation Policy

During festive seasons, holidays, or other peak shopping periods, order processing and delivery timelines may be slightly extended. We appreciate your patience and understanding.

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